When many of us started our careers we were unconsciously incompetent – we didn’t know what we didn’t know. The school of hard knocks raised us to conscious incompetence – we knew when we screwed up. Over time experience, product knowledge, training, etc has raised us to conscious competence – and we think we are done. Wrong. “An amateur will practice until they get it right, professionals (leaders) practice until they can’t get it wrong” – the standard of excellence is Unconscious Competence.
Patrick T. Malone is the co-author of the new book Cracking the Code to Leadership and a Senior Partner at The PAR Group, an international training firm headquartered in Atlanta. He may be contacted at patrick.malone@thepargroup.com.
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