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7 BIGGEST COMMUNICATION BLUNDERS OF 2010— AND THE LESSON EACH ONE OFFERS

7 BIGGEST COMMUNICATION BLUNDERS OF 2010— AND THE LESSON EACH ONE OFFERS

Dec 17, 2010

As we look back over 2010, each of us can remember some communication mistakes we made that, fortunately, only a few people noticed. Possibly we: –sent an e-mail to the wrong person. –forgot the name of a prized customer. –left the budget page out of an important proposal. –lost our place during a sales presentation. Soon we will forget those mistakes. Once the embarrassment subsides, we’ll consider them as nothing more than misfires that could happen to anyone—and will eventually. Something else is in our favor. Those slip ups didn’t attract media attention—no headlines, no announcements that “we interrupt this program to bring you a special bulletin.” However, that relative anonymity wasn’t the case in 2010 with those individuals we consider public figures. Their blunders generated massive attention. The last twelve months we have seen sports figures, actors, politicians, musicians, government officials, and other supposed household names fumble, bumble mumble, and stumble their way into humiliation and ridicule—providing ample material for the late night comics. Out of the hundred or more most widely publicized goof ups that caught my eye, here are my picks for the 7 biggest communication blunders of 2010—and the lesson we can learn from each one. (1) Sarah Palin’s recent interview with Glenn Beck, when she kept referring to “our allies, North Korea,” even after he tactfully corrected her the first time. LESSON: There’s a double lesson here. First, know the basic background before you comment on a topic. You don’t have to be a prize winning historian to remember the region that the U.S. supported during the Korean War. And secondly, be sure to listen when a colleague is kind enough to help you out by correcting you. Observers will forgive one inaccurate remark, as though it might be accidental, but that’s the limit. (2) Congress giving Charlie Rangel nothing more than censure as his punishment, when it’s likely that any regular U.S. Citizen would be imprisoned on any one of those thirteen ethics violation charges. LESSON: Congress needs to re-examine what it really means to have equal justice for all. Apparently, the longer you serve in Congress, the less responsible you are for your misbehavior, fiscal or otherwise....

Top 50 Blogs on Persuasion-Persuasive.net

Top 50 Blogs on Persuasion-Persuasive.net

Dec 9, 2010

Persuasive.Net If you are looking to make money, communicate effectively, or build a powerful network of successful people, then these are the blogs or websites you should be reading on a consistent basis: 1. Copy Blogger. It is a blog that provides advice for the other bloggers and marketers on how to be more persuasive in work place. 2. Self Growth. It is a database of information on self improvement (including persuasion) written by famous experts. 3. Harvard Blog. Harvard Business Review brings its readers original research and firsthand perspectives from leading business thinkers around the world. 4. Wev Credible. If you wanted to know how to give a persuasive idea on your website, you should visit Wev Credible. 5. Changing Minds. This blog mentions the inner secrets of persuasion and changing other people. 6. PSY Blog. PsyBlog is an academic psychology blog discussing current research and theories on Persuasion. 7. The Steve Rubel Streem. This blog discusses the Influence and persuasion from the marketing point of view. 8. Personal Branding.  They say that this blog is #1 resource for personal branding and influencing online. 9. Persuasion. The blog discusses persuasion from an experienced eye. 10. Brand Yourself. It is an award winning toolset that helps you proactively manage your online reputation and promote yourself effectively across the social web. 11. Fresh influence.  This blog is specialized in public relations and influencing of people in marketing for the healthcare and technology industries and public affairs. 12. Forum one (Influence). Influence covers innovations in communication, Internet technology and strategy to generate influence on important public policy issues. 13. Terry Dean. Terry Dean gives important information on internet business and advertising persuasion. 14. Sources of insight. This blog isn’t not only about persuasion, but it also is about sharing of knowledge between users. 15. Personal Development blog. This blog offers idea for readers on how to develop their personality. 16. The NLP Company. A blog represents NLB Company which gives training in NLB skills and techniques as well as persuasive skills. 17. IFTF. IFTF deals with the history, techniques and future of Persuasion. 18. Persuasion Blog. This blog provides Informative articles on how to master speech, focusing on what speakers say and how they present themselves. 19. Earthling communication. This...

Unconscious Competence

Unconscious Competence

Dec 8, 2010

When many of us started our careers we were unconsciously incompetent – we didn’t know what we didn’t know. The school of hard knocks raised us to conscious incompetence – we knew when we screwed up. Over time experience, product knowledge, training, etc has raised us to conscious competence – and we think we are done. Wrong. “An amateur will practice until they get it right, professionals (leaders) practice until they can’t get it wrong” – the standard of excellence is Unconscious Competence. Patrick T. Malone is the co-author of the new book Cracking the Code to Leadership and a Senior Partner at The PAR Group, an international training firm headquartered in Atlanta. He may be contacted at patrick.malone@thepargroup.com. The PAR Group 4936 President’s Way Tucker, GA 30084 800-247-7188 770-493-7188...

Stage Fright Reduction by Dr. Bill

Stage Fright Reduction by Dr. Bill

Dec 8, 2010

Here’s the quickest way to reduce your stage fright: Select the right focus, out of the three choices you have. First, you could focus on your audience. Second, you could concentrate on your message. Third, you could make the common mistake of centering on yourself–what listeners are thinking of you, how you look and sound, whether you are “scoring” with your group. That’s disastrous, every time. Ditch that habit–now. Next time you speak, get so wrapped up in sharing your message with your audience that you never think about yourself. Your confidence will soar. . .and so will your speaking success. Dr. Bill Lampton Ph. D. E-mail me: drbill@championshipcommunication.com Call me:...

Managing Risk for Small Business Owners

Managing Risk for Small Business Owners

Dec 7, 2010

Gloria Pobst When was the last time you reviewed your insurance coverage?  Do you know what hazards you have covered and the ones for which you are “self-insured”?  Your deductibles – the dollars you must pay before insurance kicks in?  Your total coverage amount and any exclusions? Insurance is a tool utilized by business owners to manage their risks for theft, accidents, natural disasters and other situations.  Most experts agree insurance should be a disaster safety net, rather than protection for minor inconveniences.  For example, you want to have auto insurance to replace a vehicle that is totaled, not to replace a headlight in a minor parking lot accident.  A small business may save considerable money just by increasing their deductible. It is important to review on an annual basis (more often if the situation dictates) all risk exposure and determine the optimal level of protection for the business.  There are many different types of insurance such as business property, general liability, worker’s compensation, health, disability, life and employment practices liability coverage. A business owner’s policy (BOP) has been compared to a homeowner’s policy for business.  First developed in the 1970s, BOPs have become popular for small to medium sized businesses.  Typically a BOP policy includes: Property insurance – covering buildings, equipment and inventory. Business interruption insurance – covering losses resulting from a shutdown of operations Casualty or liability protection – covering harm done by employees or products to other people or their property Crime insurance – covering loss from burglaries, robberies, destruction; employee theft or embezzlement General liability insurance – covering lawsuits arising from accidents, product liability, accusations of slander, copyright or invasion of privacy Vehicle coverage for rented or borrowed vehicles The premium for a BOP is generally less than the premium for the individual coverage policies purchased separately.  Jason Moss, Insurance Agent at Talbert Insurance Services explained, “Many business owners don’t have them (BOPs) because it is easier to keep renewing what they have had for years.  Insurance companies regularly add BOP programs for different industries so it is recommended to have your insurance needs reviewed by a professional to see if your business is covered by this type of package.”...

Quick Video-“Resolving Personality Conflicts”

Quick Video-“Resolving Personality Conflicts”

Dec 6, 2010

“She’s just impossible to work with,” Robert said in describing Debbie. Meanwhile, Debbie told a colleague, “Don’t give me an assignment that puts me on Robert’s team. We’ve got a personality conflict you wouldn’t believe.” Sounds like an impossible situation? Maybe, but it doesn’t have to be. Here’s why: instead of experiencing a traditional “personality conflict” Robert and Debbie probably are not familiar with their own preferred communication styles, much less the other person’s predominant style. This brief video shows how the DISC System of Personal Style analysis can rescue this relationship. You’ll note that the video explains: httpv://www.youtube.com/watch?v=uyPNFWbFyDE The benefits DISC will bring to you and your company The four major communication styles Why there is no right or wrong style Why every organization needs all four communication styles That the DISC Survey is not a test How I can administer the DISC Survey online for you Your next step–contacting me by e-mail or phone Through understanding DISC, you can accomplish even more than working successfully with “difficult people.” You will improve sales, customer service, media relations, and other external priorities. Amazingly, what you learn from DISC will even benefit your family communication. So after you watch the video, take action immediately. That means NOW. Oh, and remember to use the link beneath the video to visit the Coaching page on my Web site. Dr. Bill Lampton Ph. D. E-mail me: drbill@championshipcommunication.com Call me:...